Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Landscape Design Academy ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://landscapedesigncourse.za.com and enroll in our courses.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our website and services:

2.1 Personal Information

Name and contact information (email address, phone number, physical address)
Account credentials (username, password)
Billing and payment information
Educational background and professional information
Course enrollment and completion data
Communications with us (emails, support tickets, feedback)

2.2 Automatically Collected Information

IP address and device information
Browser type and version
Operating system
Pages visited and time spent on our website
Referring website addresses
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

To provide, maintain, and improve our courses and services
To process your enrollment and payments
To communicate with you about courses, updates, and promotional offers
To provide customer support and respond to your inquiries
To send you course materials, certificates, and educational content
To personalize your learning experience
To analyze website usage and improve our platform
To prevent fraud and ensure platform security
To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Types of cookies we use:

Essential cookies: Required for website functionality
Analytics cookies: Help us understand how visitors use our website (Google Analytics)
Marketing cookies: Track visitors across websites to display relevant advertisements (Facebook Pixel)

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: We may share information with third-party vendors who perform services on our behalf (payment processors, email service providers, hosting services)
Legal Requirements: We may disclose information if required by law or in response to valid legal requests
Business Transfers: In connection with any merger, sale of company assets, or acquisition
With Your Consent: We may share information with your explicit consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Course completion records and certificates may be retained indefinitely for verification purposes.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and receive a copy of your personal data
Rectify inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict processing of your information
Data portability
Withdraw consent at any time
Opt-out of marketing communications

To exercise these rights, please contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Landscape Design Academy
741 Maria Glen West Juan
KZN 7194, South Africa
Email: [email protected]
Phone: +963036612631
Registration No: 94970909

14. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.